CollabEdge Solutions
About/Our Team/Sinclair Hurtis
Founder and Principal Consultant

Sinclair Hurtis

With over 30 years across Fortune 500 organisations in Australia and Asia Pacific, Sinclair founded CollabEdge Solutions to give healthcare providers and growing businesses access to the same calibre of operational expertise that was previously available only to large enterprises.

His career spans Citibank Singapore, Singtel, NAB, DBS Singapore, and the Victorian Department of Health, covering financial services, telecommunications, government, and healthcare across Australia, Singapore, Thailand, and Asia Pacific. Today he applies that experience directly to NDIS providers, allied health operators, and Australian enterprises, as both a consultant and an active practitioner.

30+Years experience
4 CountriesAPAC delivery experience
ActiveNDIS practitioner
35+Projects led
$10MAvg annual budget
25+Direct reports
200+Indirect resources
25+Vendors managed

30 years of enterprise experience

Before founding CollabEdge Solutions, Sinclair spent three decades leading digital transformation, data strategy, and operational change across financial services, telecommunications, government, and healthcare, across Australia, Singapore, Thailand, and Asia Pacific.

2019 to 2024

Citibank Singapore

Singapore

Digital Program Manager

Operational process automation, data and analytics. Led digital transformation initiatives across the bank. Recipient of GEM Service Excellence Award 2024, EXSA 2022, and Client Obsession CEO Award 2021.

2014 to 2019

Singtel

Singapore and Asia Pacific

Associate Director

Delivery and operations, marketing technology, data and analytics across one of the largest telecommunications groups in Asia Pacific.

2012 to 2014

DBS Singapore / DTAC Thailand

Singapore and Thailand

Project and Test Manager

Consulting engagements and complex BI projects placed at DBS Singapore and DTAC Thailand through Tech Mahindra and Revolution IT. Delivered strategic BI and data warehousing projects for tier-one clients.

2010 to 2012

NAB

Melbourne, Australia

Delivery Lead

Led the NextGen Program ($5M) and customer analytics delivery. Recognised for positive leadership and perseverance in overcoming technical obstacles.

2004 to 2010

Tech Mahindra / Revolution IT / Teradata

Australia and Asia Pacific

Senior Consultant and Project Manager

System integrator and consulting roles across CRM, BI, and data warehousing. Subcontracted to Teradata. Placed at enterprise clients across Australia and Asia Pacific.

1999 to 2004

NAB

Melbourne, Australia

Senior Analyst and Consultant

Data governance, BI reporting, CRM Siebel data architecture and implementation lead.

1994 to 1999

Victorian Department of Health

Melbourne, Australia

Analyst

Budgeting, workflow automation, and business intelligence for the Victorian Government health system.

Active Practitioner

What makes Sinclair different from other consultants?

Sinclair does not just consult on NDIS operations. He actively coordinates NDIS participants through My Ability Services, working directly with complex participants and navigating the Commission daily. Every solution he recommends to a provider client has been tested in a live environment first.

This dual role as practitioner and consultant is the foundation of CollabEdge's Built by Practitioners positioning, and the reason clients trust that recommendations are grounded in operational reality, not theory.

Active NDIS Support Coordinator at My Ability Services
Works directly with complex participants daily
Tests every solution in a live environment before recommending it
Navigates the NDIS Commission on behalf of real participants
Sessional Academic, Faculty of Information Technology, Monash University
Mentors the next generation of technology professionals

Awards

Going the Extra Mile (GEM) Service Excellence Award

Citibank / AIA Insurance · 2024

Singapore National Excellence Banking Service Award (EXSA)

Singapore · 2022

Client Obsession CEO Award

Citibank and IDC · 2021

Certifications

Change Management Foundation and Practitioner Certification

APMG International

Agile SAFe Scrum Certification

Scaled Agile Inc.

PMP Certification

Project Management Institute

Peer Endorsements

What colleagues and clients say

It is so rare to come across an individual like Sinclair. His energy is infectious and his passion is so pure. The most impressive thing about Sinclair is his willingness to always learn and being there for everyone as a team player. In a short period of time he established himself as a subject matter expert on digital initiatives and independently drove a number of digital transformation projects working with various stakeholders across Citi. I was so lucky to have him in my team and would not hesitate to hire him again.

Dr. Bala Venkat

Data Leader and Digital Banking Executive

Managed Sinclair directly at Citibank Singapore · 2024

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Teaching the next generation

As a Sessional Academic at Monash University's Faculty of Information Technology, Sinclair teaches soft skills and real-world business practice to Masters of Information Technology students, equipping them not just with technical knowledge, but with the communication and collaboration skills that drive real-world outcomes. It is part of a broader mission of giving back to the industry that shaped his career.

Monash UniversitySessional Academic

Areas of expertise

NDIS Compliance and AuditWorkflow AutomationAI AdvisoryDocument GovernanceData AnalyticsEnterprise TechnologyDigital TransformationHealthcare OperationsMicrosoft 365Google WorkspaceFinancial ServicesTelecommunicationsGovernment HealthcareChange ManagementSupport Coordination

Work directly with Sinclair.

Every CollabEdge engagement is senior-led from first conversation to final delivery.